Questions About Electrical Work
Who to call about a burning smell, how to map your breakers, what to wire during a renovation and how an estimate gets started.
Warning Signs and Safety
Should I call 911 or an electrician?
Call 911 for smoke, flame, sparks that keep coming, or anyone hurt by a shock. For a burning smell with no smoke, an outlet that feels hot or a buzzing panel, switch off that breaker if the panel is safe to reach, stop using the circuit and call an electrician. A loose outlet or one flickering fixture can wait for a planned visit.
I got a small shock from a switch or an appliance. What does that mean?
Any shock means current is going somewhere it should not: a missing ground, a damaged wire, a loose connection or a failing appliance. Unplug the appliance, or switch off the circuit if the shock came from a switch, a plate or a fixture, and have it checked before it is used again.
Is it normal for a power strip or an extension cord to feel warm?
Barely warm under a heavy load can happen; hot is a warning. Space heaters, hair dryers and window air conditioners belong in a wall outlet, not a strip or a cord, and cords should never run under rugs or plug into each other.
A home inspection flagged electrical items. Which come first?
Anything showing heat comes first: scorch marks, melted insulation, a warm panel. Next are safety gaps, such as missing GFCI protection near water, open splices and double-tapped breakers. Ungrounded three-prong outlets and missing cover plates are usually small fixes, but still worth doing.
Warm outlets, buzzing switches, flicker and old wiring are all part of electrical repair.
Breakers and Outlets
How do I find out which breaker runs which outlets?
Start with the directory inside the panel door, then check it: switch one breaker off and see what goes dark, with a lamp or a radio plugged in as a marker and someone calling out from the rooms. Write what you find on the directory. An electrician can also trace circuits with a tracer.
Why do some outlets have buttons and others don’t?
Outlets with TEST and RESET buttons are GFCI outlets. One GFCI can protect the ordinary outlets wired after it, so a bathroom or garage outlet without buttons may still be protected, often with a small “GFCI protected” label. The protection can also come from a GFCI breaker in the panel.
Why are newer outlets so hard to push a plug into?
They are tamper-resistant outlets. Shutters behind the slots open only when both prongs press in at once, so a key or a hairpin cannot go in. Current code calls for them in homes wherever outlets are added or replaced. A firm, straight push works best.
Can outlets be added to a room without opening every wall?
Usually. Cable can often be fished from the basement or the attic through small openings, and a new outlet may come off a nearby circuit if it has room to spare. Plaster and brick walls take more care, and surface raceway is an option where fishing is not.
Do kitchen and bathroom outlets need circuits of their own?
Under current code, kitchen counters get at least two 20-amp circuits and bathroom outlets a 20-amp circuit, and appliances such as a dishwasher or a built-in microwave usually get one each. Many older kitchens run the whole counter on one circuit.
Before resetting the same breaker again, read why your breaker keeps tripping.
Upgrades and Installations
What electrical work is worth doing while walls are open for a renovation?
Anything that needs a path through the wall: replacing old cable, adding outlets and circuits, boxes for new lights, a fan-rated box where a fan may go someday, and a cable toward a future car charger. With the walls open there is nothing to fish and less to patch.
Does a two-family house have one electrical panel or two?
Usually each unit has its own meter and panel, and some Cleveland and Lakewood doubles also have a house meter for the basement, the laundry or the hall lights. Work inside one unit may not touch the other, but service and meter work often affects both, so both households should know the plan.
Can a condo owner have electrical work done inside the unit?
Generally, yes, for work fed from the unit’s own panel: outlets, lighting, fans and new circuits. Many associations ask for notice first, limit when work can happen, or need approval for anything touching common walls or the building’s main wiring. Check the rules before booking.
Will a bigger panel lower the electric bill?
No. A panel decides how much the house can safely use at once, not how much it does use. A larger service makes room for new loads such as a heat pump, an induction range or a car charger; the bill depends on what runs and how efficiently.
If a larger service or a subpanel is on the table, compare the options in the buyer’s guide to panel upgrades.
Planning a Visit and Sending Photos
How does an estimate start?
With a call or a quote request describing the problem or the project. Terry gives each estimate after looking at the job in person; a description and a few photos beforehand help, but they do not replace that look.
Can I send photos before the visit?
Yes. The request form takes text only, so photos go by email to info@shorewayelectric.com. Put your name in the email so it can be matched with your request.
Which photos are most useful?
The panel with its door open, showing the breakers and the label inside the door; the meter on the outside wall; the outlet, switch or fixture in question; and for new work, the spot where it would go. Never take off a panel cover or a cover plate for a photo.
What should I note before calling about a problem?
What happens, where and when: what was running, whether it is new, and what has been tried, such as how many resets. The age of the house and any recent work help too.
Shoreway Electric works in Cleveland, Lakewood and Parma; for a street near the edge of those towns, check Where We Work.